We kindly ask for your full cooperation for establishing a safe and comfortable medical treatment condition.
Begin Medical Dispute Claim → Classify and review complaint / grievance by type → Details of treatment given by assigned doctor in charge (If explanation is net accepted, contact person in charge of medical disputes at extension 7453)→ Notification of process procedure afger investigation by legal affairs department → Internal Procedure - Proceed with medical fee reduction , - Proceed with medical accident compensation insurance procedure/ (Treatment department submits medical dispute arbitration applicaion) External Procedure - Contact medical dispute mediation arbitrator / agency, - File damages claim (court)→ Natification of Dispute Outcome - Damage assessment outcome / Adjustment of decision / Decision (Notification of indemnity (dependant on negligent / not negligent decision) / proceed with agreement process) → Dispite Closed (Hospital Medical Dispute Resolution Committee deliberates decision)
For further infomation / Medical Korea Information Center : 1577-7129 / Korea Medical Dispute Mediation and Arbitration Agency : 1670-2545
In accordance with the Korean Personal Information Protection Act and GDPR(General Data Protection Regulation), Kim Byoung Joon LEDAS Varicose Vein Clinic provides the following guidelines before collecting personal information.
Kim Byoung Joon LEDAS Varicose Vein Clinic will use collected personal information for the following purposes. Information provided by users will not be used for any other purposes than what is shown below and if it needs to be used for other purposes, the consent of the users will be obtained beforehand.
1. Purpose of collecting and using personal information
For making appointments with doctors and processing civil affairs and requests
2. Items of personal information to collect and the method of collection
Essential items: name, gender, date of birth, address, telephone numbers (fixed-line, mobile), e-mail
Optional items: e-mail/SNS service (Even if the user does not mark on optional items, he/she will face no restrictions on the use of services.) The above information may automatically be created and collected while a person uses services provided by the hospital(record of service use, access log, cookie, access IP).
3. Period of storing and using personal information
Once the purpose of collecting or receiving personal information is fulfilled, the personal information will be immediately destroyed.
4. Right of refusal / Limitations
You may refuse the collection and use of selected personal information. In that case, access to some of the services may be limited, such as changing dates.
If you do not provide essential information, which is the minimum scope of information necessary for making appointments, you may not be able to make an appointment.
I hereby agree to the collection and use of personal information.
Kim Byoung Joon LEDAS Varicose Vein Clinic collects sensitive information, as follows, in order to provide better services for making appointments.